Description
Shengmilo EU store is a store directly under the European company. Our selling price already includes VAT and freight. You don't have to pay any VAT and freight. Users in the EU can buy it at ease.
MX03 Direct shipment from European warehouse,
3-7
days to EU countries.
FAQ Q:Is there any tariff?
A: The e-bikes are shipped from a Polish warehouse without customs fees and VAT.
Q:Hello, how many days will it be delivered?
A:usually about 5-7days.
Q:Is the battery removable?
A: Yes, the battery can be removed externally.
Q:What is the repair and warranty policy for electric bikes?
A：During the guaranteed period, any of the parts could be replaced upon receipt of your photos for proof. We will also provide video tutorial training.
Q:Hello, how can I get European certificate and invoice？
A: Please send us your email and we can send you electronic authentication/we can provide you with the invoice after placing the order.
✅Specifications:✅
√√tem status: A brand-new, unused, unopened, undamaged item in its original packaging.
√√Wheel Size:26 in.
√√Maximum Speed:40km/h.
√√Maximum Range：Assist 60-80km/Pure electric 40km.
√√Battery capacity: 17AH
√√Item Height:105CM 41in.
√√Motor Power:1000 W.
√√Torque:95N.M.
√√Charging Time:6-7 hours.
√√Charging methods: charge directly or remove the battery to charge it
√√Material:Aluminum Alloy.
√√Frame Size:17 in.
√√Gear Change Mechanism:Shimano 7 speed
√√Features:Adjustable Seat, Display, Fenders, Front Light
√√Suspension Type:Front and rear double shock absorption.
√√Motor Type:Brushless.
About Logistics
Our products are shipped from overseas warehouses in the European Union, and the products can be delivered within 5-7 days.factory direct sales , Enjoy a better and more complete after-sales service experience。
After-sales warranty
1. The warranty period of non-consumables is 12 months: frame
2. The warranty period of wearing parts is 6 months:battery/seat/motor/controller/
3. The warranty period of wearing parts is 3 months: brake/tire
4. When the product is abnormal, please contact customer service as soon as possible, and we will be happy to solve the problem for you.
5. Non-human damage, the above terms apply to all electric bicycle products in the store.
Thanks for your cooperation.
Return Policy
1.All our quotations have a 100 satisfaction guarantee. If you are not satisfied for reasonable reasons, you can return the product to us for a refund or exchange. Before sending it to us, please contact us for detailed instructions on return and exchange. After receiving your returned goods, we will refund all your payments, but not including shipping and handling fees.
2.After receiving the payment, we will provide positive feedback. In order to build a healthy Ali community, we hope you can do the same for us. We hope you understand that we take customer service very seriously. If you have any dissatisfaction, please give us the opportunity to solve the problem before giving us negative feedback. We are sure that there will always be a solution, and we do not want bad feedback at the end of the transaction.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or service, just feel free to contact us firstly before you left any neutral or negative feedback. Communication is more effectively than opening a dispute.
Additional instructions
1.When charging our electric bike, you need to use the adapter with the original plug in the correct way.
2.Endurance: The distance will vary according to the driver's weight, different road conditions and driving styles.
3.Limit climbing angle: According to the driver's weight, the speed is different, and there are different opinions.
4.Mixed orders are welcome, OEM orders are welcome. We can also export large quantities of goods as a manufacturer according to the specific requirements of customers.
5.If you have any questions, please feel free to contact us. We will reply within 12 hours.
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